Step 8

Return the item.

Update the item to "Returned" in your IMS and/or OCLC.

• Include paperwork with the item.
• Package with care: return microfilm in a box, and books or videos in undamaged jiffy bags or bubble mailers.
• Follow special return instructions given by the lender (UPS/courier, etc.).

What if the item is never returned by a patron?

• If a patron loses an item or keeps it too far past its due date, your library will need to reimburse the lender for the lost item. They may send you an invoice, or you may request one. Follow your library's policies on charging patrons.

What if a returned item never arrives at the owning library?

• If a returned item is lost in the mail, your library needs to reimburse the lender for the lost item. The lending library will notify you of charges.

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